The Telephone – A Brief History

During the 1870’s, two well known inventors both independently designed devices that could transmit sound along electrical cables. Those inventors were Alexander Graham Bell and Elisha Gray. Both devices were registered at the patent office within hours of each other. There followed a bitter legal battle over the invention of the telephone, which Bell subsequently […]

The Importance of Office Telephone Equipment

It may be that your office telephone equipment is, well, let's say a little past its prime! Perhaps it: Was purchased many years (or even decades!) Ago; Enterprises lots of different makes of equipment that have somehow been patched together to provide your system; Is not entirely reliable or able to support modern functions such […]

How to Maintain Your Business Phone System

Business phone system is a critical component of business communications and a faulty telephone system can seriously impair all aspects of business functioning. Several extraordinary advancements have taken place in the field of telephone communications and today you have VoIP (Voice over Internet Protocol) telephone systems, hosted PBXs, online fax services etc. Most companies are […]

Asterisk Vs Cisco – Avaya VOIP Telephone Systems

VoIP or Voice Over IP, the latest in wireless communication works by taking the phone call, changing from analog to digital signals and transmitting these signals over an IP network or broadband and finally terminating it on a PSTN. Call charges are greatly reduced using this technology. The advantage is that software emulating a phone […]

Utility of Modern Cell Phones

One can make a huge amount of savings by purchasing wholesale cell phones in the market. The purpose of buying these phones can vary. However, the ultimate aim is to get quality and affordable phones. In recent times, you are exposed to a great range of phones in the market. Hence it creates confusion while […]

Ten Impediments to Effective Communication

There are countless reasons why high-quality, effective communication can be difficult. We are all individuals, with different ways of viewing the world, different biases and objectives and vulnerabilities. We so often judge what we see and hear based upon our own experiences and predispositions. We should remember, however, that effective communication begins with mutual respect, […]

How to Maintain Your Business Phone System

Business phone system is a critical component of business communications and a faulty telephone system can seriously impair all aspects of business functioning. Several extraordinary advancements have taken place in the field of telephone communications and today you have VoIP (Voice over Internet Protocol) telephone systems, hosted PBXs, online fax services etc. Most companies are […]

Interpersonal Communication – Tone of Voice and Body Language

One of our subscribers who responded to the last article, Interpersonal Communication – Encoding The Response , asserted that e-mails effectively can convey tone of voice and body language. Let's explore this proposal. In interpersonal communication, the two-way channel implicitly means that the sender requests to "imply" something and that the Receiver needs to "infer" […]